Q: What is the guarantee for CARVIN products?
A: Carvin Pool Equipment, Inc. (« Carvin ») guarantees « Carvin » pool products to be free from manufacturing defects, including labour, for a period of 24-months following the date of purchase. The following exceptions apply :
- Bulbs: Aquarelle LED Full Moon lightbulbs are guaranteed for 12 months following purchase. Halogen bulbs are guaranteed for 90 days following the date of purchase.
- Miscellaneous: Filtering cartridges, diatomaceous earth, white good products, strainer protection baskets, valves & strainer protection basket priming tubes, gauges, gaskets and caulking, O-rings, seals and all other replacement parts are guaranteed for a period of 12 months following the date of purchase.
- « Chlorine Generator» systems: chlorine or salt filtration systems have a 24-month limited guarantee, which offers 100% reimbursement during the first year and 50% during the second year following purchase.
- Starlight/Starbright: LED lights are guaranteed for a period of 24-months. Remote control and AC adaptor are guaranteed for 12 months following the date of purchase.